Product Details Shipping & Returns Product Details HP Pavilion DV4 White Replacement Laptop Keys WHAT COMES WITH EACH KEY ORDER The Key Cap This is the piece of plastic that has the letter on it. The Retainer Clip The plastic or metal sisscor clip pieces that hold the key cap to the base of the keyboard. The Rubber Cup This is the piece of rubber or plastic that acts as the spring to rebound the key after you press it. HC12 HC37 Shipping & Returns