Product Details Shipping & Returns Product Details HP Pavilion dm4-1164nrLaptop Keyboard Key Replacement Please identify your KEY TYPE, There are 4 versions of the same keyboard, so please make sure toidentify the retainer key type that best matches your keyboard. You need this info in step 2. If you have the backlitversion, you should have version HC13. Each Keyboard Key Kit Includes: Key Cap | Hinge Clip | Silicone Cup 100% Factory Original Brand NEW 1 Year Warranty 60 Day Free Exchange Policy Hassle Free Return 100% Satisfaction Guarantee We are a proud American company since 2005. All of our products are packaged and shipped from Orange County, Ca. 1. Identify Hinge Clip Style The hinge clip is the plastic scissor clip that swivels up and down underneath the keyboard key cap. It is usually either black or white and functions as the part that holds the back of he key to the keyboard. Manufacturers often use different keyboard vendors during production and each vendor has its own unique type of hinge clip. Compare the chart and identify the version that matches. You will fill this info in Step 2 above. Hinge Clips are not Universal so if your hinge clip does not match, please Contact Us for help. Type Regular Key: A B C & 1 2 3 Large Key: Caps Enter Small Key: Esc F1 F2 HC12 HC13 HC38 HC40 Not Sure? Watch Our How To Order Laptop Key Video 2. Confirm Keyboard Layout and Language Below is an actual picture of the keyboard. Please confirm that the layout matches as well as the language. NOTE :The default color of the keyboard we show is black. If your model comes in different colors and we have it in stock, it will be available in the color section above. INTERNATIONAL CUSTOMERS: Our standard keyboard layout is QWERTY (shown below). If you have a different language layout the key cap and hinge clips are still interchangeable. If the key cap shape does not match or you require a different language layout please contact us before ordering. Shipping & Returns