Product Details Shipping & Returns Product Details HP Pavilion DV7-4269WM Black Laptop Keyboard Keys HP Pavilion DV7-4269WM Black Laptop Keyboard Keys HC12 HC38 The Key Cap This is the piece of plastic that has the letter on it. The Retainer Clip The plastic or metal sisscor clip pieces that hold the key cap to the base of the keyboard. The Rubber Cup This is the piece of rubber or plastic that acts as the spring to rebound the key after your press it. Shipping & Returns