Product Details Shipping & Returns Product Details HP DV6-2016AX | Laptop Keyboard Keys WHAT COMES WITH EACH KEY ORDER The Key Cap This is the piece of plastic that has the letter on it. The Retainer Clip The plastic or metal sisscor clip pieces that hold the key cap to the base of the keyboard. The Rubber Cup This is the piece of rubber or plastic that acts as the spring to rebound the key after your press it. Please make sure your retainer matches either HC12 OR HC30 and Select the correct one under step 2. If you need more info please visit the how to order section. HC12 HC30 Shipping & Returns